We've now resolved the incident. Thanks for your patience.
We have been advised that a temporary fix has been put in place. Systems should resume standard service.
Location Affected: Victoria
Event Start Time: 20/07/2020
Products Impacted : Fibre
Additional Information: Some customers in the above mentioned area may experience slow speeds, packet loss and difficulty in web browsing.
Root cause : Still being investigated.
Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution
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