Resolved

We've now resolved the incident. Thanks for your patience.

Identified

Microsoft 365 Service health status

Title: Users may be unable to access multiple Microsoft services.

User impact: Users may be unable to access multiple Microsoft 365, Azure, and Dynamics 365 services, including the Service Health Dashboard.

More info: Any service that leverages Azure Active Directory (AAD) may be affected. This includes but is not limited to Microsoft Teams, Forms, Exchange Online, Intune and Yammer.

Current status: We are currently rolling out a mitigation worldwide. Customers should begin seeing recovery at this time, and we anticipate full remediation within 60 minutes.

Scope of impact: This issue could affect any user.

Began at:

Affected components
  • HELPDESK Services
    • Helpdesk Email Support