Service Disruption - Lccations: TAS, WA, SA, ACT, QLD, NSW, VIC, MEL3, NT


We've now resolved the incident. Thanks for your patience.

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[Identified and Recovering] A Side rail power restored. All Data Services should now be up within the next 30 minutes.

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We are currently experiencing a major networks outage, due to an upstream Data Centre Outage in VIC.

We are currently investigating a core network outage at VDC-03 530 Collins Street - First indications suggest loss of power. This will effect the following services;

  • Inbound Voice
  • NBN and Data Services terminated via this POP (Part Victoria)

We will advise as we have further updates.

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Began at:

Affected components
  • VOIP Services
    • SIP Services - Inbound
  • WAN Services
    • NBN - Internet Service
    • EOF - Internet Service