3CX Service Interruption

The service disruption affecting some 3CX servers has now been resolved, and services have been restored.

If you are experiencing any issues connecting to your 3CX system, we recommend restarting any devices used to connect to the server, including softphones, web apps and mobile applications. This will establish a fresh connection to the service, if the issue has not resolved on your device yet.

If you continue to experience any issues, please contact our support team so we can investigate further.

We appreciate your patience and understanding throughout this incident and apologize for any inconvenience caused.

Service restoration is currently underway, and we are seeing affected 3CX services progressively return online.

While many servers are now recovering, not all services have been fully restored at this time. Our engineering team continues to closely monitor the remediation process as changes are rolled out across the remaining servers.

We are seeing positive progress and will continue to provide updates until full service restoration has been confirmed across all affected environments.

Our engineering team has identified the root cause of the service disruption affecting some 3CX servers.

We are actively working alongside upstream providers on implementing a resolution and restoring affected services as quickly as possible. We continue to treat this incident with the highest priority and are closely monitoring progress.

Further updates will be provided as remediation efforts continue and additional information becomes available.

Some 3CX servers are currently experiencing service interruptions which may be affecting call functionality and related services.

Our technical team is actively investigating the issue as a matter of priority and is working to identify the root cause and restore normal service as quickly as possible.