We've now resolved the incident. Thanks for your patience.

There is still an ongoing outage between the Bundaberg and Brisbane path.

Upstream support is unable to provide an ETA as yet on the repair.


There is a current NBN Outage affecting Townsville, Mackay, Petrie, Cairns, Bundaberg, Rockhampton, Ipswich, Eight Mile, Southport, Camp hill, and Aspley.

The next update will be provided by 11am

Began at:

Affected components
  • WAN Services
    • NBN - Internet Service
    • EOF - Internet Service
    • EOW - Internet Service
    • 4G - Internet Service