Microsoft Spam Filter (Junk mail) Issues

Resolved
Resolved

The issue was never identified or acknowledged by Microsoft, however things have returned back to normal. We've now resolved the incident. Thanks for your patience.

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Identified

Problem still persists with most customers, no updates from Microsoft Support at this time.

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Identified

We've confirmed there is a problem, with Microsoft 365 Email Servers Mail Security levels. We are waiting for a resolution and will continue to provide regular updates.

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Investigating

We are currently investigating this issue with Microsoft direct and will provide regular updates.

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Began at:

Affected components
  • HELPDESK Services
    • Helpdesk Email Support
    • Helpdesk Telephone Support